Run your property management with maximum efficiency and service quality

iDWELL services helps you to protect the interests of property owners and tenants by delivering transparently high-quality service.

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Run your property management with maximum efficiency and service quality
Digital Property Management Services from iDWELL team

Digital Property Management Services from iDWELL team

Professionally trained iDWELL Service Team extends your workforce as your operational team member in daily tasks. We provide:

  • Digitally enabled standardized building inspection
  • Facility management, cleaning services, water leakages management
  • Proactive Support & engagement, flagging all urgent findings
End-to-end integration of your favourite Service Providers

End-to-end integration of your favourite Service Providers

Keep your regular service partners but get them streamlined to your business processes to improve operational efficiency

  • Integration of your partners to your workflows and iDWELL CRM platform
  • Full automation and insurance handling with iDWELL water leakages service support
Professional training of your service suppliers

Professional training of your service suppliers

Level up the quality of services from your service partners with iDWELL training on daily service partner practices

  • Service execution processes and alignment with property manager
  • Digitalisation of services, using iDWELL CRM
  • Reporting and quality control
Transparency and control due to CRM integration and reporting

Transparency and control due to CRM integration and reporting

Services reports and data are in the CRM to ensure 100% transparency of operations and proper quality control

  • Automated reports on services for each building
  • Visual documentation of all issues discovered and services provided
  • Service provider tasks and checklists

iDWELL services offer

Cleaning services
Cleaning services
Leverage the quality of cleaning services and cleaning business processes with the help of iDWELL Services team and automation
Water leakages
Water leakages
Easily manage water leakages issues directly in iDWELL CRM with the support of iDWELL services team and integrated insurance partners
Service provider training
Service provider training
Connect your current and service providers. Get your partners professionally trained to work in a digitally enabled platform.
Inspections & quality control
Inspections & quality control
Ensure your buildings are regularly visited and inspected. Receive regular visual reportings of found issues.
Service reporting
Service reporting
Get a full transparency of services from your partners. Receive servicing reports for each building on a weekly or monthly basis.
CRM integration
CRM integration
Manage all services assignments and providers in iDWELL CRM. View and manage all executed tasks.
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More than 50 integrations and software partners

Use the full potential of the iDWELL platform and your existing IT ecosystem. iDWELL is seamlessly integrated with popular real estate ERPs and applications, and productivity tools.
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  • Google docs
  • Google drive
  • Microsoft 365
  • Microsoft Teams
  • Gmail
  • Microsoft Outlook
  • Giesse + Partner
"In partnership with iDWELL, we have successfully digitized our entire insurance claims management processes. As a result, we can now provide our customers with the utmost transparency and service quality. We chose iDWELL because it was important for us to have a strong IT partner by our side, continuously supporting us in interface matters and process consulting, and enabling us to progress strategically."
Martin Schellhorn
Martin Schellhorn
Managing Director of INCON GmbH & Co. Ass. KG in Munich
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"As a cross-location and aspiring company, it is essential for us to centralize processes as well as text and letter templates, making it as easy as possible for new employees to get onboarded. Through collaborative efforts with iDWELL, we have achieved this goal and now benefit from significant time savings and increased efficiency."
Michaela Tettenborn
Michaela Tettenborn
Chairwoman of the Executive Board of MWW Group in Leipzig
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"We highly appreciate the facilitation of our work through iDWELL, and we regularly receive positive feedback from our customers. I would like to particularly highlight the ongoing updates, which are perfectly tailored to the real estate market. We can only recommend iDWELL and greatly value our collaboration."
DI Maria Magdalena Kager-Knapp
DI Maria Magdalena Kager-Knapp
Managing Director of Kager-Knapp Immobilien GmbH
"Our residents and property owners have embraced the services with great enthusiasm, contrary to our initially somewhat skeptical expectations. The implementation of iDWELL has already begun in some properties during the construction phase, bringing the concept of 'Smart Buildings' to life. Especially the use of the digital bulletin board provides significant added value, as it is time-efficient and delivers messages directly to the customers. The PMV App powered by iDWELL clearly aligns with the spirit of the times."
Bernd Steinmayer
Bernd Steinmayer
Team leader WEG and provident apartments of PMV Immobilien Management GmbH
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Frequently asked questions

Who is iDWELL?
iDWELL is a SaaS company that specializes in the digitalization of property management companies and its services. iDWELL offers an innovative CRM solution including a connected customer app and other digital tools to make the daily work of property managers more efficient and transparent. Our focus is on optimizing processes, automating tasks and providing a user-friendly, unified platform for our B2B customers and their tenants, owners and service providers.
What products and services does iDWELL offer?
iDWELL offers a comprehensive range of products and services to digitize services of property management and their customers. This includes a powerful CRM solution, a customer app, tools for automated document management and invoice processing and much more. Our goal is to make the entire management of real estate more efficient, transparent, user-friendly and automated.
Is iDWELL suitable for small and large property managers?
Yes, iDWELL is suitable for small, medium-sized as well as large property management companies. Our products are scalable and can be adapted to the individual requirements and needs of different company structures - whether it is a single property or an extensive real estate portfolio.
Is iDWELL secure?
Yes, at iDWELL we attach great importance to data protection and data security. We use state-of-the-art security technologies to ensure the confidentiality and integrity of our customers' data. Our systems are DSGVO compliant and we treat all data with the utmost confidentiality.
Is iDWELL compliant with my current ERP/CRM system?
Basically iDWELL cooperates with various software partners and is interface capable. For details about the availability of an interface to your current system, please feel free to contact us.
How does the implementation and realization of the iDWELL project work?
The implementation and training of iDWELL products is carried out in close cooperation with our customers. Our experienced team assists with full software setup, data migration and customization to meet specific requirements. In addition, we offer ongoing educational webinars and training materials to ensure that our customers can realize the full potential of our products.
We do 95% of the work for you during onboarding!
Anna Matzenberger
Chief Operations Officer
Chief Operations Officer

Do you have any questions?

The customer service of iDWELL is unbeatable
  • Certified Real Estate Trustees consulting
  • Online Help Center with explanations and Youtube Videos
  • Project consulting and free access to our online Real Estate Academy
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